What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is your system compliant with PayPal Service integration changes?

    Asked by BrenKoch on September 10, 2015 at 10:22 PM

    PayPal is upgrading the certificate for www.paypal.com to SHA-256. This endpoint is also used by merchants using the Instant Payment Notification (IPN) product.
    This upgrade is scheduled for 9/30/2015; however, we may need to change this date on short notice to you to align to the industry security standard.

    Will this affect the integration that a JotForm form has with PayPal?

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    JotForm Support Manager

    Answered by Jeanette on September 11, 2015 at 12:39 AM

    Our developers are aware of this and they certainly will take care of it so the current integrations are not affected by this change.

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    Answered by jotithoward on September 12, 2015 at 12:58 PM

    Can I also be notified when this is confirmed? I am paying a developer to look into it.. We have a deadline of september 30 to comply

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    Answered by Boris on September 13, 2015 at 05:47 AM

    @jotithoward, you will receive an email notification as well when this thread is updated.

    Please do not worry, our developers are already aware of the pending changes, and we don't expect any issues with the PayPal integrations due to the change on PayPal. Thank you.