What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can i cancle my Upgrade?

    Asked by Spniress on January 04, 2012 at 09:58 AM

    Der Supportteam,

     

    I want to test the upgrad just for this Month. How do have to downgrade my account again?

     

    Thanks for your support

     

    Nina

  • Profile Image
    JotForm Support

    Answered by liyam on January 04, 2012 at 01:42 PM

    Hello Nina,

    I have cancelled your subscription for you, instead.  You will not get charged again.  Your account status will stay Premium until February 5, 2011.  Feel free to subscribe again anytime you wish.

    If you have other questions or concerns, please do let us know.

    Thank you for using JotForm!