What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is it is possible to track which email/user answers the survey (without asking them) if we send the survey via email invite or embeded in our email?

    Asked by ClipinhairExtensions on September 11, 2015 at 02:56 AM

    We use SendinBlue to send out our emails. Can integrate our survey with them?

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    JotForm Support

    Answered by Kiran on September 11, 2015 at 12:07 PM

    Since you are already having the user's email addresses with you, it is possible to get to know which user has filled the form by means of his email addresses. This can be achieved by adding a hidden email field which will be pre-populated from the Invitation link that is being sent to the users.

    This email field can be pre-populated with the email address from the URL as shown below :


    You may generate separate URLs for different emails using a spreadsheet. You may clone the above form to your account to see how it works.

    Unfortunately, SendinBlue integration is not available with JotForm. If you want, we can forward a feature request to our backend team to take a look for feasibility of implementation. However, we cannot guarantee that the feature shall be implemented or cannot provide any ETA at the moment.

    Let us know if you need any further assistance. We will be happy to help.