What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My forms are configured to send me a e-mail with the PDF file attached. I don't get the attachment PDF anymore. What is wrong?

    Asked by AWeeda on September 11, 2015 at 06:11 AM

    The url to the form is: http://form.jotformeu.com/form/52312720647349

     

    Please check the attached screenshot for the e-mail settings

     

    Screenshot
    My Forms pdf file attached a
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    Answered by grantandstone on September 11, 2015 at 06:14 AM

    I'm having the same problem, only started today but has been working for several months. Is something not working on the Jotform service?

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    JotForm Support

    Answered by Kiran on September 11, 2015 at 01:12 PM

    @AWeeda, @grantandstone

    Unfortunately, we had some issues with emails yesterday and the issue should be now completely resolved. It should be working fine by now.

    Could you please check and let us know if the issue still persists. We will be happy to take a look again. We apologize for the inconvenience this may have caused you.

    Thanks!