My forms are configured to send me a e-mail with the PDF file attached. I don't get the attachment PDF anymore. What is wrong?

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    AWeeda
    Asked on September 11, 2015 at 06:11 AM

    The url to the form is: http://form.jotformeu.com/form/52312720647349

     

    Please check the attached screenshot for the e-mail settings

     

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    grantandstone
    Answered on September 11, 2015 at 06:14 AM

    I'm having the same problem, only started today but has been working for several months. Is something not working on the Jotform service?

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    Kiran
    Answered on September 11, 2015 at 01:12 PM

    @AWeeda, @grantandstone

    Unfortunately, we had some issues with emails yesterday and the issue should be now completely resolved. It should be working fine by now.

    Could you please check and let us know if the issue still persists. We will be happy to take a look again. We apologize for the inconvenience this may have caused you.

    Thanks!