i have just created a form, sends out ok but the return email i just get the signature

  • knoodle50
    Asked on September 11, 2015 at 8:59 AM
  • David JotForm Support
    Replied on September 11, 2015 at 2:57 PM

    Hi,

    I cloned your form to test it and it looks like the full information from your notifications does come through:

    i have just created a form, sends out ok but the return email i just get the signature Image 1 Screenshot 20

    If there is information still missing from your, try creating a new notification:

    http://www.jotform.com/help/25-Setting-Up-Email-Notifications

    This will give you a fresh notification with updated field ID's.

    If that still does not work for you, let us know and we will be happy to take another look.