New submission alert without new submission

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    Donkelmann
    Asked on September 11, 2015 at 09:03 AM

    Hello,

    in one of my form results there is this New-signal without a new submission on this JotForm-Desktop. I scrolled thru all entries but it will not be deleted. Do you have a hint for me?

     

    Regards

    Donkelmann

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    Kiran
    Answered on September 11, 2015 at 02:09 PM

    I've checked your account and there are no recent submissions on your JotForms. I'm quite not sure where is the alert being displayed at your end. Could you provide us with the screenshot of the error so that we can take and provide you with necessary assistance.

    We will wait for your response. Thank you!

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    Donkelmann
    Answered on September 12, 2015 at 03:05 AM
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    jonathan
    Answered on September 12, 2015 at 09:39 PM

    Thank you for letting us know. Contact us again anytime should you need assistance on JotForm.

    Cheers