What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    New submission alert without new submission

    Asked by Donkelmann on September 11, 2015 at 09:03 AM


    in one of my form results there is this New-signal without a new submission on this JotForm-Desktop. I scrolled thru all entries but it will not be deleted. Do you have a hint for me?




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    JotForm Support

    Answered by Kiran on September 11, 2015 at 02:09 PM

    I've checked your account and there are no recent submissions on your JotForms. I'm quite not sure where is the alert being displayed at your end. Could you provide us with the screenshot of the error so that we can take and provide you with necessary assistance.

    We will wait for your response. Thank you!

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    Answered by Donkelmann on September 12, 2015 at 03:05 AM
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    JotForm Support

    Answered by jonathan on September 12, 2015 at 09:39 PM

    Thank you for letting us know. Contact us again anytime should you need assistance on JotForm.