Why is the "Submit" button not showing up properly?

  • dohafamily
    Asked on September 11, 2015 at 10:45 AM

    I uploaded this form from AdobeFormsCentral. I've been tweaking it and have come down to one last issue - the Submit button.

    When in the Edit mode of JotForm the submit button looks just fine.

    Why is the Submit button not showing up properly? Image 1 Screenshot 30

    However, on the UI it comes out looking totally different:

    Why is the Submit button not showing up properly? Image 2 Screenshot 41

    That brownish semicircle and the surrounding rectangle are where the button should be, apparently. I thought perhaps it was an AFC import issue, so I deleted it entirely and started over by using the JotForm "Submit Button" Form Tool, but still get the same result.

     

    What is going wrong - any idea how I can fix this?

     

    Thanks!

     

    Jotform Thread 660068 Screenshot
  • dohafamily
    Replied on September 11, 2015 at 11:46 AM

    Forgot to mention - the orange half moon submit "button" shows up the same in both Chrome and Safari.

    Anyone have any tips for making it show up properly? Had I simply imported it from AFC and left it as is then I could see how it would cause errors - but I'm using the JotForm tool to create (drag and drop) a submit button.

  • Kiran Support Team Lead
    Replied on September 11, 2015 at 5:31 PM

    It seems that you were having the following submit button on your JotForm.

    Why is the Submit button not showing up properly? Image 1 Screenshot 20

    Do you want to use the same button on your JotForm or as the default one? If you want to use the same button, please inject the following CSS code to your JotForm.

    .form-submit-button {

        height : 91px;

        left : 0px;

    }

    Let us know if you want to use normal button. We will take a look again for you. 

    Thanks!

     

     

  • dohafamily
    Replied on September 12, 2015 at 10:18 AM

    Thanks Kiran! Jonathan had responded on another thread so I think we're on the road to getting it done. I do have some other questions, though, that I think you could help with if you don't mind:

    https://www.jotform.com/answers/660437-Custom-Button-does-not-Render-properly-on-the-Form/?entrymessage=10732640770

  • Jan
    Replied on September 13, 2015 at 2:44 AM

    Thank you for updating us. We'll help you on the other thread regarding your other issue.

  • dohafamily
    Replied on September 13, 2015 at 9:03 AM

    Thanks Jan!