What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Email from Paypal regarding upgrade to SHA-256

    Asked by Amal on September 11, 2015 at 12:02 PM

    hi there,

    We received the email too. How can we solve it? by buying ssl certificates?

    Please share if anyone has the solution1

    Thank you very much

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    JotForm Support

    Answered by Charlie on September 11, 2015 at 12:04 PM


    I'm checking your email address amalraj.vijay@gmail.com and I can't seem to find a registered JotForm account associated with it. May we know your username? Our support forum is for users who are using the JotForm services and products.

    If you are referring to how to upgrade your Paypal Integration in your own application, please contact Paypal support directly.

    Thank you.

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    JotForm Support Manager

    Answered by Jeanette on September 15, 2015 at 03:03 PM

    Our servers are already updated with the latest security certificates that are using SHA-256 algorithm. This changes that are to be implemented by PayPal will not affect JotForm's integrations, so you do not have to be concerned. Your PayPal-integrated forms should work normally as expected.