What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form Fields are partially hidden

    Asked by pmgweb on September 11, 2015 at 12:34 PM

    On one of the forms I have there is one section where the fields are partially hidden. You can see this on the following form:

     

    http://www.jotform.com//?formID=52534415500950

     

    Its the section titled 'Please enter the name(s) of anyone else who will be attending with you.'

     

    I look forward to hearing from you.

     

    Kind regards

     

    Jackie

     

    Page URL:
    http://www.jotform.com//?formID=52534415500950

    hidden partially hidden JotForm style size custom CSS Matrix Dynamique
  • Profile Image
    JotForm Support

    Answered by Boris on September 11, 2015 at 05:51 PM

    The issue comes from the widget named Matrix Dynamique not correctly calculating its height on your form, when this widget is still empty.

    Luckily, we can fix it by simply setting a minimum height to it with injecting custom CSS:

    #customFieldFrame_33 { min-height: 60px; }

    Essentially, you should click on Setup & Embed > Preferences > Form Styles, and paste that code to the very bottom of the Inject Custom CSS field.

    Please let us know how it goes.

  • Profile Image

    Answered by pmgweb on September 11, 2015 at 06:27 PM

    Hi Boris,

     

    That works perfectly - thank you so much.

    Brilliant support!!

     

    Kind regards

     

    Jackie

  • Profile Image
    JotForm Support

    Answered by Boris on September 11, 2015 at 07:46 PM

    You are kindly welcome, Jackie. :)

    Thank you for your kind words, and thank you for using JotForm.

    Please don't hesitate to contact us again should you need any other help with your forms, we will be happy to assist.