What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Unable to submit the form. Hangs at Please Wait...

    Asked by mainlydesign on September 11, 2015 at 12:55 PM

    I filled out my form to test it and its says "Please wait..." and does not show a success page.  I didn't get the form results either.  What is wrong with my form?

     

    Also can I get the form to submit to me after the first page (ie their name and contact info) in case they don't do the entire form?

     

    Thanks,

    Cheryl

    Page URL:
    http://mainlydesign.com/start-a-fundraiser/

    Screenshot
    please wait name thanks and
  • Profile Image
    JotForm Support

    Answered by Kiran on September 11, 2015 at 06:44 PM

    I see that the spacer widgets on your JotForm is causing the issue. However, I've refreshed the widgets now on your form and I was able to submit the form. Please check and let us know if the issue still persists. We will be happy to take a look again.

    Thank you!!!