What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How is JotForm accomodating PayPal Service Upgrades on 9/30

    Asked by jamitch on September 11, 2015 at 01:25 PM

    Hello, I received the email below from PayPal and I want to understand if there is anything I need to do to my JotForm forms, or will JotForm address this automatically?

     

     

    As we have previously communicated to you, PayPal is upgrading the certificate for www.paypal.comto SHA-256. This endpoint is also used by merchants using the Instant Payment Notification (IPN) product.
     
    This upgrade is scheduled for 9/30/2015; however, we may need to change this date on short notice to you to align to the industry security standard.

    You’re receiving this notification because you’ve been identified as a merchant who has used IPN endpoints within the past year. If you have not made the necessary changes, we urge you to do so right away to avoid a disruption of your service!

     

    Because these changes are technical in nature, we advise that you consult with your individuals responsible for your PayPal integration. They will be able to identify what, if any, changes are needed. Please share this email and the hyperlinks below with your technical contact for evaluation.

    Testing in the Sandbox is one of the best ways to make sure your integration works. Sandbox endpoints have been upgraded to accept secure connections by the SHA-256 Certificates.

    JotForm paypal service paypal upgrade
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    JotForm Support

    Answered by Boris on September 11, 2015 at 08:09 PM

    Please do not worry, JotForm is aware of their upgrade, and our servers are already updated with the latest security certificates that are using SHA-256 algorithm.

    This update by PayPal will not have any effect on our integrations, as we are already updated and compatible with their expecting changes. Your PayPal forms will continue to work normally as they have been so far, you do not need to be concerned by the upcoming changes on PayPal.

    Thank you.