What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I received an email today I was at my monthly allotment of forms of 10 SSL submissions per month. I thought I had over 100. Are ssl different?

    Asked by millettc on September 11, 2015 at 01:49 PM
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    JotForm Support

    Answered by jonathan on September 11, 2015 at 08:56 PM

    The FREE account has a limit of 100 submisison per month, and only 10 SSL.

    You can check for more details on the JotForm Pricing page


    If you do not wish to accumulate your SSL submission unecessarily, you should not use the secure or https URL of the form.

    user guide: http://www.jotform.com/help/63-How-can-I-receive-SSL-Submissions

    For this one time only, I have reset your SSLl submission count  back to zero(0) to reinstate your account. 

    Pleae take note that we grant this privilege once only for every account. If you exceed again any limits next time, you can upgrade your subscription to the next higher plan to get expanded limits.


    Hope this help. Let us know if you need further assistance.