What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why is the email submission notification not working?

    Asked by SFGH on September 11, 2015 at 02:59 PM

    I have been getting email notifications when a form is completed but I have not received notifications from people who sent one yesterday.

    Page URL:

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on September 11, 2015 at 06:03 PM

    We had at problem with our server yesterday for which we truly apologize. However, the problem is now fixed. Please do get back to us should you need more help.