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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Custom Button does not Render properly on the Form

    Asked by dohafamily on September 11, 2015 at 04:37 PM
    Now if I can only get the "submit" button to render properly :(
    submit button button image CSS issue
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    JotForm Support

    Answered by jonathan on September 11, 2015 at 05:10 PM

    I checked your jotform http://www.jotformpro.com/form/52515820589966 and I was able to see the issue with the rendering of the Submit button

     

    I cloned the form and made a fix on the CSS on the test form.

    Can you please check the test form http://form.jotformpro.com/form/52536430799969?

    Is this how you wanted the Submit button to be?

     

    We will wait for your response

     

     

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    Answered by dohafamily on September 12, 2015 at 10:03 AM

    Thanks Jonathan! Yes, that would be great. 

    Was this something that was caused by the form being imported from AFC and then applying a style to it?

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    Answered by dohafamily on September 12, 2015 at 10:15 AM

    Are you also able to lend a hand on these two issues?

    The user input area seems to be nudged up a bit and it's not entirely obvious where the user is supposed to input the information.

     

     

    Also, on this line (only this one) the "my helper's name is:" text is blocked by the text input field. Can you help me nudge the input field down a bit? 

     

    Thanks again for helping this noob!

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    JotForm Support

    Answered by jonathan on September 12, 2015 at 07:16 PM

    Sorry for the delays. I applied the necessary CSS codes to your jotform http://form.jotformpro.com/form/52515820589966? to fix the problem.

     

     

    Please check your form again. Let us know if there is more to be done.

    Regards,

     

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    Answered by dohafamily on September 12, 2015 at 10:14 PM

    Thanks Jonathan. I just found another couple of fields where the text field is overlapping the description a bit. If you could help with those that would be great.

     

     

     

     

     

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    Answered by dohafamily on September 12, 2015 at 10:27 PM

    Hi again.

    I just discovered that some of my conditional selections are not rendering well on mobile devices. For example, in the "About your Setup" section there's a question about powerpoints. If the user selects any option besides the first one there is a checkbox agreement that pops up. The text is totally different and runs off the page.

     

    You can see how the text "I understand that. . ." is different than other text and doesn't wrap - it goes off the screen entirely.

     

    Do I need to enable the "responsive" option?

     

     

     

     

    Here you can see how it continues off the form completely if I slide the screen to the left.

     

     

     

    Thanks!

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    JotForm Support

    Answered by jonathan on September 13, 2015 at 01:02 PM

    I have fixed the mentioned misaligned textbox as well.

     

    Please check/test again on your form http://www.jotformpro.com/form/52515820589966 if you can find more similar misalignment.

    Thanks.

     

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    We will resolve the next question about responsive form issue on mobile browser here http://www.jotform.com/answers/661188