What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Sorry for the delay. Could you please indicate if you were able to log into your account. I have verified your account and it seems to be active. If you are still having issues, could you please send us the username you are using. We will verify it immediately.
The last time it failed, I hit the reload button a couple times and it
opened up. Maybe just too much 'traffic'.
I can't see anything wrong with your account. It is active, and should be working fine.
I'm not sure, but it might have been a timed-out session, in which case refreshing a page and re-logging in should help.
Please let us know if you keep experiencing the problem, and we will be happy to take a deeper look into what might be causing this issue for you. Thank you.