Do you have Accessibility documentation on your product?

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    Asked on September 11, 2015 at 05:58 PM


    We to know if those with disabilities can access for forms created from this software using assistive technology.  Normally we ask each vendor for a VPAT (Voluntary Product Accessibility Template) which explains from the perspective of the builder of the software, functionality in regards to those with physical and mental impairments using assistive technology.  (Screen readers, magnifiers, etc.) 


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    Answered on September 12, 2015 at 12:12 PM

    Update (December 10, 2019): JotForm Accessible Forms is available.

    We are excited to announce JotForm Accessible Forms. Now you can create Section 508 and WCAG 2.1 Level A and Level AA compliant forms.

    Here is our detailed user guide: How Can I Make My Forms Accessible

    You can also check JotForm Accessible Forms to learn more about our accessibility features.

    I have a little knowledge about this one, but I went before to a school and they are using such tools to read web contents and found two related online and tried it with Jotform and it's working so I think yes, we support it.

    Please let us know if you have any other questions about this matter or if you need something from us for this to work with your company/organization.


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    Answered on September 12, 2015 at 12:19 PM

    I'm sorry to miss out your original question. As for the accessibility documentation, I'm sorry but I don't think we have it. But I think we can give you one if that is really required. Let us know if there are specifics.


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    Answered on December 10, 2019 at 09:39 AM

    UPDATE: We are now supporting accessible forms.

    We're happy to announce to you that JotForm now lets you create forms that are Section 508 and WCAG 2.1 Level A and AA compliant!

    To make your form accessible, open it on the form builder, then go to:

    1) Settings

    2) Click on the Form Settings.

    3) Click on the Show More Options.



    4) Switch the Form Accessibility option to Enabled.


    Our form builder will then analyze your form. If any accessibility issues are detected, warn you on the aspects that should be fixed to make the form accessible.

    After that, all you need to do is adjust the form to address detected issues if there are any until all of the issues are resolved.

    Also, please note that if your form is created in the old(Legacy) layout, you will see an Accessibility Enhancer Widget added to your form. This widget will automatically make your classic form more accessible, by improving the appearance of form validation warnings, and also adds ARIA(Accessible Rich Internet Applications Suite) attributes to your form. This widget is not needed for Card Layout forms. You may optionally consider selecting one of the ready-to-use accessible form themes. They are marked with a little human body icon in the form designer.


    For more information on how to use the Accessible Forms option, you can check out this guide.

    If you require any further assistance feel free to contact us!