What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Did not receive the email for my intake form

    Asked by Envyeyesandwax on September 11, 2015 at 06:11 PM

    Testing online form and clicked submit button but I did not receive it in my personal email with the information I filled out. 

    not receive receive online form email information
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    JotForm Support

    Answered by Welvin on September 12, 2015 at 12:21 PM

    You are currently using your own email address as the sender email of the form. If this isn't working, please switch the sender email to noreply@jotform.com or noreply@formresponse.com. Or use Mandrill's SMTP:

    http://www.jotform.com/help/236-How-to-use-Mandrill-to-Send-Emails-From-Your-Own-Email-Address

    Thanks