What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    can you track correspondence about an item?

    Asked by Lightray on September 11, 2015 at 07:43 PM

    If I send an email response regarding a submission, it would be great if i could see the back and forth underneath that submission in the inbox. Is that possible?

    item inbox email
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    JotForm Support

    Answered by Welvin on September 12, 2015 at 01:51 PM

    I'm sorry, but I don't exactly understand your question here. Are you trying to track down who fill out your form? If so, try checking our form analytics:

    http://www.jotform.com/form-analytics/

    If you want to view the submissions in the form, here's how you can do it: http://www.jotform.com/help/269-How-to-view-Submissions.

    I hope that answers your question. If not, please explain further so we can assist you properly.

    Thanks