can you track correspondence about an item?

  • Lightray
    Asked on September 11, 2015 at 7:43 PM

    If I send an email response regarding a submission, it would be great if i could see the back and forth underneath that submission in the inbox. Is that possible?

  • Welvin Support Team Lead
    Replied on September 12, 2015 at 1:51 PM

    I'm sorry, but I don't exactly understand your question here. Are you trying to track down who fill out your form? If so, try checking our form analytics:

    http://www.jotform.com/form-analytics/

    If you want to view the submissions in the form, here's how you can do it: http://www.jotform.com/help/269-How-to-view-Submissions.

    I hope that answers your question. If not, please explain further so we can assist you properly.

    Thanks