What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image


    Asked by UBANY on September 11, 2015 at 11:04 PM

    I have followed the instructions on the forum her to setup video in my form but it is not working.

  • Profile Image

    Answered by victor on September 12, 2015 at 02:14 PM


    Could please explain what your issue. I was able to insert a youtube and vimeo video with no issues. If possible could you also please let us know the url of your form so we may take a look at it.



  • Profile Image

    Answered by UBANY on September 12, 2015 at 07:25 PM


  • Profile Image

    Answered by UBANY on September 13, 2015 at 04:27 AM

    Is there no solution to the video widgets?

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on September 13, 2015 at 07:16 PM

    The problem with the video Youtube and Vimeo widgets has already been reported, let me send  a message to our developers in charge of these.

  • Profile Image
    JotForm Support

    Answered by TitusN on September 17, 2015 at 02:18 AM

    Hey UBANY, 

    Our developers took a long look at the Youtube and Vimeo Widgets - 

    They appear to work quite normally on all major browsers, including IE8, 9 10 and 11. 

    Your form also seems to work fine now - http://form.myjotform.com/form/52538487759575

    It could have been a temporary glitch - please check and let us know if you experience further difficulty - we'll be happy to help.