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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to Show More options like Images base on Conditions in the Form

    Asked by Ace on September 12, 2015 at 07:15 AM


    I'm working with someone who needs a Van Rental & Tour form for their business. I'm having trouble setting up the form in a way that their clients/customers could choose the specific service they want to book (e.g., van rental or tour). I've created radio buttons where customers could choose the specific service but I want to know how to set it up so that more choices, with images, could open up for them after they click on a specific radio button.

    Page URL:

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    JotForm Support

    Answered by jonathan on September 12, 2015 at 10:10 PM

    This can be achieve using Smart Forms using Condition Logic

    Add the Image field from Form Tools 

    and add the Show/Hide Condition logic

    Here is an example form http://form.jotformpro.com/form/52548754305964?


    Let us know if you need further assistance.

  • Profile Image

    Answered by AceYui on September 13, 2015 at 01:58 AM

    THANK YOU SO VERY MUCH! This is a very big help for me!!!

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    JotForm Support

    Answered by jonathan on September 13, 2015 at 01:19 PM

    We are glad to be of help. Contact us again anytime should you require further assistance.



  • Profile Image

    Answered by AceYui on September 14, 2015 at 06:46 AM
    Hi Jonathan!
    I'm having a problem with the functionalities of the form features.
    Whenever I click on the "Van for Hire" button, pick a Van like GL Grandia
    and then go back and pick "Hotel Accommodation"... it shows my
    Accommodation Radio buttons but doesn't hide the GL Grandia image.
    How can I fix this? I want to fix this without ruining the other conditions
    I've made.
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    JotForm Support

    Answered by david on September 14, 2015 at 01:11 PM

    The selection that is made to show the GL Grandia image stay selected when the field is hidden.   If you enable the "Clear a field on Hide" feature, the selection should be cleared when the field is hidden:

    This can be found in your form preferences under the Advanced Settings tab.

    If you have any further questions, let us know and we will be happy to help.

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    Answered by AceYui on September 15, 2015 at 02:47 AM
    Thank you David!
    Although the exact words in the image you gave is different from the one
    that's displayed, it still worked.
    I got another one for you.
    I was double checking it in my android and the
    images of the hotel accommodation is not there (missing/transparent).

    Also if I hold my phone vertically, the image line to the right goes
    over/outside the form.

    How can I fix these 2?
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    Answered by AceYui on September 15, 2015 at 03:47 AM
    Got another issue when it comes to your forms. I've been trying to adjust
    the designs in a way that ONLY the phone number width widens because it's
    currently too small but it won't let me without changing the width of the
    other fields too. How can I fix this?

    I also would like a drop down country code that our customers could choose
    to properly enter their exact phone #. It would be nice to see flags beside
    each country code. I've seen one of those features in other forms that are
    less good looking and I believe that you guys have more features and better
    looks to your forms. How can I do this?

  • Profile Image

    Answered by AceYui on September 15, 2015 at 03:47 AM
    Attached is the image of my current phone # field.
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    Answered by Ben on September 15, 2015 at 09:50 AM

    As we can assist with only one issue / question per thread, I have moved your posts to new threads which we will be replying to shortly.

    Please do open a new thread per issue in the future instead.

    Also, in regards to the screenshot, the screenshots can only be added to our thread by going to the thread directly. If they are sent over email, they will not be shown - as it is not shown in your last reply.

    To see how you can attach the screenshot, you can take a look here: How to add screenshots/images to questions in support forum?

    Your new threads can  be seen here:



    https://www.jotform.com/answers/662369 - How to change the width of a single field

    https://www.jotform.com/answers/662370 - about the flags near the country code