- netivotshalomAsked on September 12, 2015 at 08:45 PM
Condition is to populate a field based on the date the form is submitted (cost of an item goes up on a certain date)
Tried editing the existing condition (which was based on last year's date); tried deleting the condition and adding a new one
Tried clearing browser cache.
Happens on both PC and Mac; Chrome and FIrefox. I click on edit or for a new condition, NEXT and then the screen greys out on the form and freezes until I click reload the page and I am back to the form edit screen.
Other users have experienced this but I found no solution in the forum where this has been previously reported. Need to get this form up tonight!!!
- netivotshalomAnswered on September 12, 2015 at 08:49 PM
Problem solved. The default setting was to edit the condition in full screen mode. Icon in upper right on yellow bar. Changing to window mode solved the problem
- JotForm SupportEltonCrisAnswered on September 13, 2015 at 02:01 PM
That's great! :)
Thanks for letting us know and we are glad that this is now sorted.
If you have any other questions, feel free to open a new thread. Thanks!