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    Cannot edit/add condition in form

    Asked by netivotshalom on September 12, 2015 at 08:45 PM

    http://form.jotform.us/form/52537244141146

    Condition is to populate a field based on the date the form is submitted (cost of an item goes up on a certain date)

    Tried editing the existing condition (which was based on last year's date); tried deleting the condition and adding a new one

    Tried clearing browser cache.

    Happens on both PC and Mac; Chrome and FIrefox. I click on edit or for a new condition, NEXT and then the screen greys out on the form and freezes until I click reload the page and I am back to the form edit screen.

    Other users have experienced this but I found no solution in the forum where this has been previously reported. Need to get this form up tonight!!! 

    Page URL:
    http://form.jotform.us/form/52537244141146

    Screenshot
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    Answered by netivotshalom on September 12, 2015 at 08:49 PM

    Problem solved. The default setting was to edit the condition in full screen mode. Icon in upper right on yellow bar. Changing to window mode solved the problem

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    JotForm Support

    Answered by EltonCris on September 13, 2015 at 02:01 PM

    That's great! :)

    Thanks for letting us know and we are glad that this is now sorted.

    If you have any other questions, feel free to open a new thread. Thanks!