Only 2 out of 14 notifications came out without PDF attachment

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    lafhab2
    Asked on September 13, 2015 at 04:32 AM
    Further to the above, as further proof of the unreliability of Jotform, on 11/09 only 2 out of 14 submissions had the pdf attached, this is over 8 different forms all of which should have PDFs.
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    EltonCris
    Answered on September 13, 2015 at 06:00 AM

    We are truly sorry about that. The PDF attachment has been temporarily disabled due to the number of reports we received on forum on that exact date about email submissions with custom sender emails not going through. This must be the reason why some of the emails came out without the attached PDF. However, the problem has been patched out after a few hours and the PDF attachment has been restored. It should be working fine by now.

    Thanks and apologies for the inconveniences caused.