Embed Form to Facebook (Add JotForm Tab): JotForm App doesn't allow to embed multiple forms in one Facebook page

  • wendywhitlow
    Asked on September 13, 2015 at 7:33 AM

    I have 2 facebook pages

    Kids Going Bananas and Cheers to You

     

    when I try to add my form to the cheers to you page.. I don't have that option on the drop down menu... where did it go.

     

    I have 3 jotforms that I need to put on my cheers to you page

  • Jeanette JotForm Support
    Replied on September 13, 2015 at 9:26 PM

    Please follow this general guide and let us know should you need further help.

    https://www.jotform.com/help/22-Adding-Form-to-Facebook-Pages

     

  • wendywhitlow
    Replied on September 14, 2015 at 10:45 AM

    my problem is that when I go to the select fan page from facebook.. my page is not there...

    I don't know why I can't see it to select it.... I only see

    Kids Going Bananas - but that is NOT the page I want to put my form on

  • Charlie
    Replied on September 14, 2015 at 2:58 PM

    Hi,

    I'm checking your Facebook page link and I see that it already has a JotForm embedded on it?

    Embed Form to Facebook (Add JotForm Tab): JotForm App doesnt allow to embed multiple forms in one Facebook page Image 1 Screenshot 30

    But I see you mentioned you want to add 3 JotForms in one page.

    I tested one of my Facebook pages and tried adding more than 1 JotForm using the "Add JotForm Tab", unfortunately, I got an error:

    Embed Form to Facebook (Add JotForm Tab): JotForm App doesnt allow to embed multiple forms in one Facebook page Image 2 Screenshot 41

    It seems like the JotForm App to embed the forms in Facebook doesn't allow multiple forms in one page. I assume that the "Kids Going Bananas" doesn't have a JotForm on it that is why it can be selected? 

    For the meantime, could you try this guide instead: http://www.jotform.com/help/82-Adding-Form-to-Facebook-Custom-iFrame-App-. It allows you to embed using a different approach and different app, that should allow multiple forms to be embedded on the same page.

    I will forward the problem to our developers to have it checked and fixed. Apologies for the inconvenience. We will update you on this thread when the problem has been resolved.

    Apologies for the inconvenience.

  • wendywhitlow
    Replied on September 14, 2015 at 3:30 PM

    that also gives me an error when I try to do iFrame

    I really need to add that 2nd form to facebook CHEERS TO YOU SUMMER CAMP page

  • wendywhitlow
    Replied on September 15, 2015 at 1:15 PM

    did you find out if I can put multiple jot form pages on my 1 facebook page? I really need to get it on there.. i'm having trouble doing an iFrame...

  • Charlie
    Replied on September 15, 2015 at 3:06 PM

    Hi,

    I tested the Static HTML: iframe tabs and it seems to be working as expected with multiple tabs. Here's a guide that you can follow:

    1. First, navigate to this app page https://apps.facebook.com/static_html_plus/. Click "Add Static HTML to a Page"

    Embed Form to Facebook (Add JotForm Tab): JotForm App doesnt allow to embed multiple forms in one Facebook page Image 1 Screenshot 140

    2. Choose a Facebook page to add it.

    Embed Form to Facebook (Add JotForm Tab): JotForm App doesnt allow to embed multiple forms in one Facebook page Image 2 Screenshot 151

    3. Here, the default tab will be "Welcome", click "Edit tab" button.

    Embed Form to Facebook (Add JotForm Tab): JotForm App doesnt allow to embed multiple forms in one Facebook page Image 3 Screenshot 162

    4. Here, click the "Change Page" button.

    Embed Form to Facebook (Add JotForm Tab): JotForm App doesnt allow to embed multiple forms in one Facebook page Image 4 Screenshot 173

    5. You will then asked to choose a page again.

    Embed Form to Facebook (Add JotForm Tab): JotForm App doesnt allow to embed multiple forms in one Facebook page Image 5 Screenshot 184

    6. After choosing the correct Facebook page, click the "Edit tabs on this page"

    Embed Form to Facebook (Add JotForm Tab): JotForm App doesnt allow to embed multiple forms in one Facebook page Image 6 Screenshot 195

     

    7. Here you'll see the list of tabs, you can add multiple tabs from here. Click "Add New Tab"

    Embed Form to Facebook (Add JotForm Tab): JotForm App doesnt allow to embed multiple forms in one Facebook page Image 7 Screenshot 206

    8. I'll name mine "Test Tab"

    Embed Form to Facebook (Add JotForm Tab): JotForm App doesnt allow to embed multiple forms in one Facebook page Image 8 Screenshot 217

     

    9. I have now successfully added a new tab. I clicked "Go to tab" button.

    Embed Form to Facebook (Add JotForm Tab): JotForm App doesnt allow to embed multiple forms in one Facebook page Image 9 Screenshot 228

     

    10. Here is a familiar setup that we see, click the "Edit tab" again.

    Embed Form to Facebook (Add JotForm Tab): JotForm App doesnt allow to embed multiple forms in one Facebook page Image 10 Screenshot 239

    11. Here embed the iFrame code of your form.

    Embed Form to Facebook (Add JotForm Tab): JotForm App doesnt allow to embed multiple forms in one Facebook page Image 11 Screenshot 2410

    12. To get the iFrame code, just click the "Embed Form" option and navigate to the iFrame option, click "Copy Code".

    Embed Form to Facebook (Add JotForm Tab): JotForm App doesnt allow to embed multiple forms in one Facebook page Image 12 Screenshot 2511

     

    Now you can repeat the process or just click the "Page Dashboard" to navigate on the tabs option where you can add new ones.

    Embed Form to Facebook (Add JotForm Tab): JotForm App doesnt allow to embed multiple forms in one Facebook page Image 13 Screenshot 2612

     

     

    For the "Add JotForm Tabs", I have already escalated this bug to our developers, I see that someone is already assigned on it and is currently being looked at. We will update you on this thread as soon as the problem has been resolved.

    Apologies for the inconvenience.