What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Billing

    Asked by backjan72 on September 13, 2015 at 10:38 AM

    I denied to charge my credit card. 

     I dont need jotform and so let it downgrade.

     

    do i have to contact to credit card company or how i get my money back?

     

    mr. Jani back

    JotForm charge credit card
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on September 13, 2015 at 09:45 PM

    This is now refunded.

    Kind regards.