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    I upgraded my account to economy plan but still received an email that SSL submission limit is reached.

    Asked by xtoforms on September 13, 2015 at 02:23 PM

    I just received an email that said I was about reach my 10 ssml submissions for the month.

    I've paid for the economy plan and get 1,000 ssml submissions per month.

     

    Can someone please adjust or contact me?

     

    Page URL:
    https://secure.jotform.us/xtoforms/debutantesouvenirbook2015

    Screenshot
    Submissions and email economy
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    JotForm Support

    Answered by ashwin_d on September 14, 2015 at 02:41 AM

    Hello xtoforms,

    I'm sorry for the trouble caused to you. 

    I did check your account and did not find any issue with that. Your account is currently in good shape. You have successfully upgraded to economy monthly plan and the submissions you have received is well within the allowed submission limits. Please check the screenshot below of your account usages and limits:

     

    Please disregard the email you have received on submission limits.

    Thank you!