What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Doesn't work for me.

    Asked by mabdelwareth on September 13, 2015 at 04:31 PM

    Doesn't work for me. It keeps saying "The server refused the connection."

    Any solution for this?

    This is a re-post of a comment on

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    JotForm Support

    Answered by Chriistian on September 14, 2015 at 04:06 AM



    Can you provide us the link of your Squarespace page so we can investigate further? If possible, can you provide a screenshot of your page with the error so we can check? To add screenshot to a thread, you can follow the guide: How to add screenshots images to questions in support forum.


    We will wait for your response.