What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
You can try to set the Responsive setting of your form to "Yes" so your form will be mobile responsive. To set the Responsive setting of your form to "Yes", just follow the instruction provided in the screenshot below.
Or you can also try to add a Mobile Responsive Widget in your form.
If your form is still not responsive even after you have tried the suggestion provided above, can you provide to us the link or name of the form in question so we can further check? If you have embedded your form in your website, can you provide to us the exact URL where you have embedded your form?
We will wait for your response.