What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why sliding effect is not working in my site after installing JOTFORM feedback style contact us code

    Asked by techzoop on September 14, 2015 at 04:29 AM

    After submitting the jotform code in my blog, the sliding effect of my blog does not work. Please help me to solve out this.

    JotForm style site after
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    JotForm Support

    Answered by Charlie on September 14, 2015 at 01:35 PM

    Hi,

    Could you share us the link to your blog?

    It is possible that there are script codes that are conflicting between your Form and the website itself.

    If that's the case, you might need to use the iFrame embed code instead.

    We'll wait for your response.

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    Answered by techzoop on September 15, 2015 at 06:47 AM
    ok I am sending my blog link,
    www.techzoop.blogspot.com
    ...
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    JotForm Support

    Answered by Charlie on September 15, 2015 at 09:58 AM

    Hi,

    There seems to be a Javascript code conflict between your slide show and the script that opens the JotForm Feedback window. 

    I also noticed that you have a couple of browser errors showing in your website

    One of the errors is causing the conflict. If you need both the Feedback button and your slide, please check your script codes and avoid conflicts between them.

    If you are loading a different Javascript libraries, it might be conflicting with the JotForm's own script codes, you can try using jQuery's noconflict to avoid this: https://api.jquery.com/jquery.noconflict/

    Or you can setup a separate page for the "Contact Us" form and embed it using the iFrame embed code, when using iFrame it prevents any code conflict that may happen between your website and your form.

    Let us know if that works.

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    Answered by techzoop on September 16, 2015 at 06:47 AM
    can you please tell me which type of browser error you have seen?
    ...
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    JotForm Support

    Answered by Charlie on September 16, 2015 at 09:25 AM

    The errors are displayed by the browser console, in my end, I'm using Google Chrome. You can check this guide to learn more about that: https://developer.chrome.com/devtools/docs/console

    You can then click the errors in the console to see to which part of the code caused that error.

    It is possible that your script codes are conflicting with the JotForm Feedback embed code which is why the slide effect is not working, you can try removing it and see if the slide effect works again. But I believe there are some code conflict with your website and you might need to fix those to avoid further problems.