Submission e-mails

  • Profile Image
    VitaSmart
    Asked on September 14, 2015 at 05:04 AM

    Hello, why don't I receive submissions by email? Please, help me. Thank you very much. Kristyna

    https://www.jotform.com//?formID=52511995372359

  • Profile Image
    techzoop
    Answered on September 14, 2015 at 05:40 AM

    Enter your email id in the email notifier section then just verify the email id. After that you will receive submissions by email.

    Thank You.

     

    Regards,

    Arpan

  • Profile Image
    BJoanna
    Answered on September 14, 2015 at 12:52 PM

    @VitaSmart 

    I have checked you form and I noticed that you have set conditional email Notification that will only be sent if your users select a product in your payment field. 

    So if your users do not select product inside of your form, you will not receive email Notification. 

    I would suggest you to remove condition for email Notification or to make payment field required as well. 

    Hope this will help. Let us know if you need further assistance.