My account says 100 free submissions.

  • tirau1885
    Asked on September 14, 2015 at 5:14 AM

    Why am I almost full at 17

  • tirau1885
    Replied on September 14, 2015 at 5:20 PM

    Thanks Meunal. A couple of follow up questions then..

     

    When you say that the form will be disabled, does that mean just the secure aspect? or completely? 

    If it is completely, does the form user get notified of that? or do they hit submit and then nothing happens? will they or we know that something has failed?

    I have tried to make it unsecure, yet that seems to have not removed the statistics of how many secure submissions. I have it embedded and a URL available, do I need to redo both options?

     

    Regards

  • Elton Support Team Lead
    Replied on September 15, 2015 at 12:41 AM

    Yes it affects all forms in your account not just on that form. In other words, all your forms will be temporarily disabled.

    Your users can't view the form since it is replaced with this error.

    My account says 100 free submissions Screenshot 20

    I can see that this URL www.tinyurl.com/tiraubig3 still redirects to https://secure.jotform.co/tirau1885/Big3_Entry. Please change it to http://form.jotform.co/tirau1885/Big3_Entry so submissions will be counted as regular submission and not SSL. If you have embedded the form using its embed code, simply find the https://secure on the embed code and replace it with http://form or http://wwww as also suggested by my colleague.

    Thanks!

  • tirau1885
    Replied on September 15, 2015 at 4:56 AM

    Thanks EltonCris

     

    Unfortunately we already have publications with the tinyurl on it, which needs to direct them to our form. This makes it difficult to change it. 

    This form is for a fundraiser for a volunteer fire brigade. Is there anyway that JotForm can help us out in this instance. 

     

    regards

  • Elton Support Team Lead
    Replied on September 15, 2015 at 6:24 AM

    @tirau1885

    Great news! We have just increased the SSL limit for free users to 100. It's definitely a good timing. :)

    http://www.jotform.com/myaccount/usage

    With that said, you don't have to worry using SSL or non-SSL forms since they both have the same limits. Cheers!