What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    i have not received notifications in my email(info@maxusip.com) for every submission of the form. 

    Asked by ramana on September 14, 2015 at 09:07 AM
    email not received in
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    JotForm Developer

    Answered by erhan on September 14, 2015 at 09:35 AM

    Hi,

    First of all, we are sorry for the inconvenience. I have checked our mail logs and found that your e-mail address info@maxusip.com was in bounce list.

    I have took it out from bounce list and the issue should be fixed by now. In addition to that, to prevent getting you email address back to the amazon suppression list, kindly check also this guide below:

    https://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues.

    Could you please check your spam, trash and bulk folders? If you find them there, please mark them as not spam in order to not go into the folder any more.

    Please let us know if the issue still persists.

    Best.