- ramanaAsked on September 14, 2015 at 09:07 AM
- JotForm DevelopererhanAnswered on September 14, 2015 at 09:35 AM
First of all, we are sorry for the inconvenience. I have checked our mail logs and found that your e-mail address firstname.lastname@example.org was in bounce list.
I have took it out from bounce list and the issue should be fixed by now. In addition to that, to prevent getting you email address back to the amazon suppression list, kindly check also this guide below:
Could you please check your spam, trash and bulk folders? If you find them there, please mark them as not spam in order to not go into the folder any more.
Please let us know if the issue still persists.