Why is form requiring a log in when i send it to them

  • crepemaker
    Asked on September 14, 2015 at 10:28 AM

    i have been using forms and sending them to people and they have had no issues opening them, now i made some new forms and they are requiring that i log in to my jot form account before they can fill them out.

  • Charlie
    Replied on September 14, 2015 at 2:30 PM

    Hi,

    I'm checking your form URL http://form.jotformpro.com/form/52556472146963 but I was not ask for a logged in. Here's a screencast of me visiting the link:

    Why is form requiring a log in when i send it to them Image 1 Screenshot 40

     

    Perhaps you shared an incorrect link to your users?

    Make sure to get the Form URL in the "Preview" window

    Why is form requiring a log in when i send it to them Image 2 Screenshot 51

    Or in the embed form options

    Why is form requiring a log in when i send it to them Image 3 Screenshot 62

     

    Let us know if this helps. We'll wait for your response.