JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I have cancelled and refunded your subscription. You should see the refund reflected in your account in no more than 5-7 business days. I also set your account back to a Free one. You can upgrade back to plan of your choosing.
If you have any further questions, let us know and we will be happy to help.