What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do we change this to a monthly account?

    Asked by Bill Hoshaw  on September 14, 2015 at 01:01 PM

    we only need this form for two months and were billed for a year, can we get a refund? 

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    JotForm Support

    Answered by david on September 14, 2015 at 04:28 PM


    I have cancelled and refunded your subscription.  You should see the refund reflected in your account in no more than 5-7 business days.  I also set your account back to a Free one.  You can upgrade back to plan of your choosing.

    If you have any further questions, let us know and we will be happy to help.