{firstName} isn't appearing in thank you redirects

  • JuliaRogers
    Asked on September 14, 2015 at 1:56 PM

    {firstName} isnt appearing in thank you redirects Image 1 Screenshot 20

    Thank you page shows " Thank you, !" but I put the {firstName} form field in there. Can you help me figure out how to fix this? 

    Please, and thank you.
    Julie

    Page URL: https://secure.jotformpro.com/form/51157487354966
  • victor
    Replied on September 14, 2015 at 4:26 PM

    Hello,

    I was just reviewing you form. If you go into the properties of the PET OWNER'S NAME field, you will notice that the name used is petOwner5.

    {firstName} isnt appearing in thank you redirects Image 1 Screenshot 30

    In your THANK YOU page, you are using the field FirstName. If you like to capture and display the fist name please update this with: {petOwner:first}. If you want to display the last name you would use: {petOwner:last}.

    {firstName} isnt appearing in thank you redirects Image 2 Screenshot 41

    Please let us know if this helps.

    Regards