What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    my logo and menu`s are not appearing on my page " navigator is undefined"

    Asked by Rene on January 05, 2012 at 05:01 AM
    Page URL:

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    JotForm Support

    Answered by idarktech on January 05, 2012 at 05:35 AM

    Hi Rene,

    Thank you for asking. May I ask you, is this because of JotForm embed code? If this is happening because of JotForm code, then please re-embed your form using an iFrame code. 

    To get your form's iFrame code, please follow the steps below:

    1.  Go to Setup & Embed tab,

    2.  Click Embed Form,

    3.  Click iFrame,

     4. Copy the provided code.

    Please let us know if you have further questions. Thank you so much!