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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    problem with forms viewed in Mozzila Firefox browser

    Asked by howard395 on September 14, 2015 at 04:21 PM

    I am having a problem with a form that when directed to the page viewed in Mozilla Firefox web browser the form shows briefly then disappears, when refreshed it still does the same, the only way to get over this is to restore page down then restore to full size, I have checked with other browsers and don't have the problem I am wondering if its a bug in the Firefox browser any help please

    Page URL:
    http://www.rwhoward.uk/lawrence/music.htm

    problem firefox browser in size checked same
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    JotForm Support

    Answered by Chriistian on September 14, 2015 at 11:39 PM

    Hi,

     

    I checked your site and I was able to duplicate the issue you are reporting. As per checking, you have embedded the form using the script method. Can you try to embed your form using the iFrame embed method? To get the iFrame embed code of your form, you can follow the instruction provided in this article: Getting the Form iFrame Code.

     

    Do let us know if you need further assistance.


    Regards.