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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do we delete the test submissions?

    Asked by SpayAR on September 14, 2015 at 06:07 PM

    We have been trying to get the form to work
    properly so have had a number of people
    testing the submit ...

    several people are getting the same error message:

     ERROR: Sorry, there was an error. Please be sure
    JavaScript and Cookies are enabled in your browser
    and try again.

    Cache and cookies were cleaned and reset and
    still we get this message.

    Please, how do we fix the error and how do we
    delete the test submits?

    thanks   Karen

     

    Page URL:
    http://SpayArkansas.org/events/

    Submissions how style size cache height
  • Profile Image
    JotForm Support

    Answered by Chriistian on September 15, 2015 at 02:27 AM

    Hi,

     

    Can you try to re-embed your form using the iFrame embed method and check if you will not encounter the error? To get the iFrame embed code of your form, just follow the instruction provided in this article: Getting the Form iFrame Code. Regarding on how to delete your submission, you can do this in the Submission Page of your form. 

     

    Do let us know if you need further assistance.

     

    Regards.