How do we delete the test submissions?

  • SpayAR
    Asked on September 14, 2015 at 6:07 PM

    We have been trying to get the form to work
    properly so have had a number of people
    testing the submit ...

    several people are getting the same error message:

     ERROR: Sorry, there was an error. Please be sure
    JavaScript and Cookies are enabled in your browser
    and try again.

    Cache and cookies were cleaned and reset and
    still we get this message.

    Please, how do we fix the error and how do we
    delete the test submits?

    thanks   Karen

    How do we delete the test submissions? Image 1 Screenshot 20

     

    Page URL: http://SpayArkansas.org/events/
  • Chriistian Jotform Support
    Replied on September 15, 2015 at 2:27 AM

    Hi,

     

    Can you try to re-embed your form using the iFrame embed method and check if you will not encounter the error? To get the iFrame embed code of your form, just follow the instruction provided in this article: Getting the Form iFrame Code. Regarding on how to delete your submission, you can do this in the Submission Page of your form. 

    How do we delete the test submissions? Image 1 Screenshot 20

     

    Do let us know if you need further assistance.

     

    Regards.