Recent Uploaded Files Renamed 'Untitled' in Google Drive Integration

  • crsslo
    Asked on September 14, 2015 at 7:56 PM

    Recently, files uploaded to our form and placed in our google drive using the integration have had their names changed to "Untitled" in the google drive folder.

     

     

  • Elton Support Team Lead
    Replied on September 15, 2015 at 5:12 AM

    Thanks for reporting.

    Is it possible that the file name is titled "Untitled" on the first place? 

    There's a recent update about files on google drive about URL encoding on its filename. I'm not sure if this has caused it, if it is, it should not occur anymore. However, if the problem is still occurring, please let us know the form in question so we can submit a test and see if we can reproduce it here.

    Thank you!

  • crsslo
    Replied on September 15, 2015 at 11:16 AM

    Is it possible that the file name is titled "Untitled" on the first place? 

    No

     

    However, it seems the issue has ceased.  Thank you

  • Elton Support Team Lead
    Replied on September 15, 2015 at 12:23 PM

    Great! Thank you for letting us know. ;)

    Regards!

  • Kevin Support Team Lead
    Replied on January 9, 2016 at 3:50 PM

    Hi,

    Could you please provide us the link to your form in a new thread ? 

    Thanks.