What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I cannot see my form submissions.

    Asked by GFCT on January 05, 2012 at 09:31 AM

    I set up a form and received an email with the data from the first submission.  However, when I log onto Jotform and click on submissions, it says that I have no submissions.  Was I supposed to set up something beforehand?

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    Answered by AtacanC on January 05, 2012 at 10:26 AM

    We apologize for any inconvenience this may have caused. Can you please try to check your submission on https://secure.jotform.com/ ?

    If you still can't see your submission, please do let us know. So we can investigate this further.

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    Answered by GFCT on January 05, 2012 at 10:31 AM

    Yes, that worked.  I can see all the submissions now.  Thank you.  

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    Answered by hodg9716 on September 11, 2012 at 09:10 AM

    This worked for me too!  Is this the new way to look at submissions or is this temporary?

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    JotForm Support

    Answered by mliz on September 11, 2012 at 09:50 AM

    There are instances that there is a delay in the replication of the form submissions which is why the data is not coming up using the regular JotForm url when this happens using the secure url is a work around to view the submissions.

    You can still use the regular domain for viewing the submissions.

    Thanks!