400 Bad request errors for images when viewed on Android phone

I was double checking it in my android and the
images of the hotel accommodation is not there (missing/transparent).

I took a look at this form: http://form.jotform.me/form/52536568397470

When looking at the simulation of Android phone, it seems to be working properly for me, but it is a bit bigger than it should be causing part of it to be outside of the form.

For that you can use the following CSS code:

img.form-image {
    height: auto;
    max-width: 100%;
}

You can add that code to your form by following the steps here: Inject Custom CSS Codes - just remember to add it after all the other code in there.

Now, just to make sure that we are on the right page, I selected "Hotel Accommodation" from "Choose a service" radio options.

Then as I select different options in "Accommodation" the photos are shown - these are the photos that I believe were not shown to you, although they seem to be shown for me.

If you meant something else, do let us know.

Yup! That's what I meant. I can also see it in my desktop but in my Android device, I can only see the "Paras Beach Resort" image while the other images under "Accommodation" isn't visible. There's a broken greenish paper icon on the top left side of where the images should be.

By the way, thanks for the CSS code! I'll do that asap.

I can see that you have added the code suggested by my colleague above, and the images no longer go outside the form in the Android simulator that we've used for testing.

When it comes to the greenish paper icon, I can see that too with some of the images:

Let me try to troubleshoot why some of these images are not loading in Android, or what can be done to help them load, and we'll update you through this thread as soon as we have a little more information.

Thank you.

I have tested this further, and I can see that the Android phones are unable to load the following 3 image links:

http://www.jotform.com/uploads/AceYui/form_files/Forest%20Park%20Hotel%20(Dahilayan).jpg

http://www.jotform.com/uploads/AceYui/form_files/Tabada%20Homestay%20(Camiguin).jpg

http://www.jotform.com/uploads/AceYui/form_files/Victoria%20Suites%20Hotel%20(Cagayan%20de%20Oro).jpg

They return as 400 Bad Request error on Android phones, but desktop browsers load images fine.

It is especially strange since other images do load fine, such as this one:

http://www.jotform.com/uploads/AceYui/form_files/Paras%20Beach%20Resort%20(Camiguin).jpg

I am raising this to our developers to take a closer look into the issue. We will let you know through this thread if we hear any news from our developers about the issue.

Thanks Boris! Looking forward to the good news.

I see that the bug report is now assigned to one of our developers, and it is marked as "Important" in the priority list.

We should hear directly from the developers through this thread when this has been fixed, apologies for the inconvenience.

Hmmm, I wonder why my picture isn't showing. Anyways, any help would be much appreciated!

-AceYui