Why can't I use the Designer?

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    Asked on September 15, 2015 at 10:58 AM


    I created a free account to create forms for internal use. Yesterday, I was able to use the Designer to edit the spacing, fonts, etc. Today, whenever I click on the icon, the page reads: 403 Forbidden and underneath: nginx/1.9.3. I thought every used has complete access to all features? Or is there just an error in the system at the moment?

    Please Advise.

    Best Regards,


  • Profile Image
    Answered on September 15, 2015 at 11:38 AM

    Hi MeetingServices,

    Sorry for inconvenience. The problem was related to our system. We have fix it!

    Enjoy with your JotForm!