What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why can't I use the Designer?

    Asked by MeetingServices on September 15, 2015 at 10:58 AM


    I created a free account to create forms for internal use. Yesterday, I was able to use the Designer to edit the spacing, fonts, etc. Today, whenever I click on the icon, the page reads: 403 Forbidden and underneath: nginx/1.9.3. I thought every used has complete access to all features? Or is there just an error in the system at the moment?

    Please Advise.

    Best Regards,


    Page URL:

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    JotForm Developer

    Answered by evren on September 15, 2015 at 11:38 AM

    Hi MeetingServices,

    Sorry for inconvenience. The problem was related to our system. We have fix it!

    Enjoy with your JotForm!