Form not available in my account

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    Asked on September 15, 2015 at 01:07 PM

    Good afternoon - I was accessing a survey this morning. When I went back to it this afternoon, it's gone. It's not in the trash, archives or any other folder. Any idea of where it might have gone to? It's not an old report; the last time it was accessed was August 2015, if not later than that. Any idea where it went?

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    Answered on September 15, 2015 at 03:21 PM

    I see that there are 11 forms in your account. Could you provide us with the Form ID or URL so that we can locate it for you? As I check your account history, I notice that there are no forms deleted in the last week. Also, I notice that there are few forms being shared from other account to yours. Please check if you have moved the form to the shared account.

    Thank you!