Newly added Payment tool not showing on form

  • reartiste
    Asked on September 15, 2015 at 1:22 PM

    I am updating the form by adding the payment option. Unfortunately it doesn't ppear when I embed the form to my website, not it appears on the preview option.

    Please advice,

    Maria

  • Mike_G JotForm Support
    Replied on September 15, 2015 at 3:50 PM

    I have cloned your form and here's what I have found out. 

    Newly added Payment tool not showing on form Image 1 Screenshot 30

    Just click "here" to unhide the payment tool and that should fix it. 

    Newly added Payment tool not showing on form Image 2 Screenshot 41

    I hope this helps. Let us know if you need any further assistance. Thank you.