We just purchased the $9.95/month JotForm, but our account still shows "Free"

  • Profile Image
    musicgarageforms
    Asked on January 05, 2012 at 11:55 AM

    HELP!!!  I created a form and we are going to run-out of submissions.  We upgraded the account, paying monthly $9.95 to get 1000 submissions/month, but our account settings still shows "Free".  We will run-out of submissions in the next couple of hours.

  • Profile Image
    AtacanC
    Answered on January 05, 2012 at 12:58 PM

    I've just checked your account and it has been successfully upgraded to premium. Please try to log out and log back in.

    Thanks for using JotForm.