I need to upgrade my account NOW

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    Asked on September 15, 2015 at 02:02 PM

    My user name is BankruptcyNews. I sent out a survey last night and it's going to get more than 100 replies. I need to upgrade to a larger number of replies allowd.


    Morgan King

    925 829-2916


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    Answered on September 15, 2015 at 02:09 PM

    go to pricing and at the top of the page and upgrade. It is very simple, and immediate.

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    Answered on September 15, 2015 at 03:52 PM

    I need to put an "integer" for the expiration date. I have no clue what an "integer" is.

    I wanted to pay some money to upgrade. So far, nothing but frustration.

    - Morgan King

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    Answered on September 15, 2015 at 04:50 PM

    an Integer is a whole number so for mm it is asking for the month as in 01 for January 02 for February so on and so forth. and the yyyy is the 4 digit year ie.  2016 or 2017

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    Answered on September 15, 2015 at 07:40 PM


    I can see that you have not yet upgraded your account, to upgrade to any of the paid plans, please head to the pricing page here https://support.jotform.com/pricing.

    If you are referring to the CC expiration, it's on MM and YYYY format. So as explained by kingkest, you have to write 2 digits on the month and 4 digits on the year. E.g.

    01 2018

    Visual guide:

    If you still have difficulties, feel free to let us know.

    Thank you!