What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I need to upgrade my account NOW

    Asked by bankruptcynews on September 15, 2015 at 02:02 PM

    My user name is BankruptcyNews. I sent out a survey last night and it's going to get more than 100 replies. I need to upgrade to a larger number of replies allowd.


    Morgan King

    925 829-2916


    Page URL:

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    Answered by kingkest on September 15, 2015 at 02:09 PM

    go to pricing and at the top of the page and upgrade. It is very simple, and immediate.

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    Answered by bankruptcynews on September 15, 2015 at 03:52 PM

    I need to put an "integer" for the expiration date. I have no clue what an "integer" is.

    I wanted to pay some money to upgrade. So far, nothing but frustration.

    - Morgan King

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    Answered by kingkest on September 15, 2015 at 04:50 PM

    an Integer is a whole number so for mm it is asking for the month as in 01 for January 02 for February so on and so forth. and the yyyy is the 4 digit year ie.  2016 or 2017

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    JotForm Support

    Answered by EltonCris on September 15, 2015 at 07:40 PM


    I can see that you have not yet upgraded your account, to upgrade to any of the paid plans, please head to the pricing page here https://support.jotform.com/pricing.

    If you are referring to the CC expiration, it's on MM and YYYY format. So as explained by kingkest, you have to write 2 digits on the month and 4 digits on the year. E.g.

    01 2018

    Visual guide:

    If you still have difficulties, feel free to let us know.

    Thank you!