What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Email notifications not coming through

    Asked by alexander_lau on September 15, 2015 at 02:05 PM

    Ours as well, please check. This is REALLY disheartening. I'm ready to give up on your tool.



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    JotForm Support

    Answered by david on September 15, 2015 at 02:09 PM


    I believe I followed up in your colleagues thread here:


    If you are still having trouble after whitelisting our domains and IP's, please follow up in the above thread and we will be happy to have another look.