Cannot upgrade subscription due to Expiration Date error

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    bankruptcynews
    Asked on September 15, 2015 at 02:37 PM

    I tried to upgrade to the level of 1,000 replies, but I can't insert the expiration date because it wants an "integer"

    What is an integer?

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    jonathan
    Answered on September 15, 2015 at 05:03 PM

    Please follow this user guide to upgrade the subscription.

    user guide: http://www.jotform.com/help/331-How-to-upgrade-my-account

    In the Billing Details, make sure that the expiration date you will provide for your Credit Card account is a valid date format in MM/YYYY (see screenshot below for visual guidance)

     

    in the Billing Details...

    Please let us know if you are still not abel to upgrade.