Cannot upgrade subscription due to Expiration Date error

  • bankruptcynews
    Asked on September 15, 2015 at 2:37 PM

    I tried to upgrade to the level of 1,000 replies, but I can't insert the expiration date because it wants an "integer"

    What is an integer?

  • jonathan
    Replied on September 15, 2015 at 5:03 PM

    Please follow this user guide to upgrade the subscription.

    user guide: http://www.jotform.com/help/331-How-to-upgrade-my-account

    In the Billing Details, make sure that the expiration date you will provide for your Credit Card account is a valid date format in MM/YYYY (see screenshot below for visual guidance)

    Cannot upgrade subscription due to Expiration Date error Image 1 Screenshot 30

     

    in the Billing Details...

    Cannot upgrade subscription due to Expiration Date error Image 2 Screenshot 41

    Please let us know if you are still not abel to upgrade.