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    Forms Keep Disappearing

    Asked by nvwm on September 15, 2015 at 03:01 PM

    I'm using these on a template-based web platform (FMG for financial advisors). I'm sure it's their issue, but I'm not getting support. When I embed the script code, the form may or may not show up, and if it does it might disappear later. Code gets completely erased from HTML. Any thoughts?

    Page URL:
    It'snotliveyet.

    disappearing keep template script code platform
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    JotForm Support

    Answered by Welvin on September 15, 2015 at 05:40 PM

    If the codes get stripped out, I think the platform do not support scripts. In this case, try using our iframe method: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code. You can find a script in the iframe embed codes, but if the web builder will strip it, the form should still work.

    Thanks