What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I recover deleted entries?

    Asked by fferraro on September 15, 2015 at 03:31 PM

    I believe that it's pretty easy to delete form entries on "answers" tab.

    I've accidentally double clicked the garbage button and more than one entry has been deleted.


    Is there a way to recover it? Is there a way to validate this option with "are you sure?" message?



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    JotForm Support

    Answered by Kiran on September 15, 2015 at 06:16 PM

    Are you referring to the delete icon in the submissions view? If so, when clicked/double-clicked on this option, it displays a message to confirm the deletion of the current viewing submission only.

    Multiple submissions can be deleted only by clicking on Delete All/Selected Submissions in the bottom section. However, you'll be prompted to enter the password of your account before proceeding to delete the submissions.

    Unfortunately it is not possible to recover the deleted submissions. However, you may retrieve the information from your email if you have notifications set on your JotForm. If you have integrated with Google Drive/DropBox, you may also retrieve the data from there.